(Old Notice Board)
CITIZEN-CENTRIC ADMINISTRATION :
NOTICE FOR ALL CITIZENS
It is notified for the general
citizenry ( users directly or indirectly involved with the port or
partaking of the port's operations) , that in pursuance of the
directives contained in the 12th Report of the ARC, a CORE
COMMITTEE has been formed to go into the following facets concerning
citizen-centric administration at the KOLKATA DOCK SYSTEM .
a) Simplification of internal
procedure – Para 10.1.9 of the Report.
b) Monitoring and evaluation – Para
10.4.4 of the Report
c) Consumer Protection – Para 8.3.3 of
the Report.
To assist the exercise of identifying
areas where such administration is required to be improved , all
citizens as defined above may submit to the Committee their observations
and suggestions if any in the prescribed format downloadable from KoPT's
website (kolkataporttrust.gov.in) by clicking the following
Link. There are no fees or charges
payable by the citizen and feedback may be submitted in English or
Hindi.
Questionnaire
relating to simplification of port procedure
[click here]
The feedback is required to be
submitted to Shri Gautam Chakraborti, Supdt. General and Convener of the
Committee within the 31st of March, 2010 at Subhash Bhavan (
3 Floor) , 40 Circular Garden Reach Road , Kolkata 700043 or by Fax at
03324392647 or by email at
trafficgen@gmail.com or
gch@kopt.in.
Feedback from citizens is expected
to be concise and to focus specifically on areas pertaining to the
Kolkata Dock System. The primary concern of the committee will be areas
where the port has a unilateral role in providing services. Citizens may
submit feedback in respect of services also involving other agencies or
public bodies and such suggestions shall be forwarded to the concerned
authority/authorities.
( A K Mukhopadyay)
OSD (O&W)
Head of the Committee