Facilities for obtaining information
Kolkata Port Trust maintains regular interaction with the public through its website (http://www.kolkataporttrust.gov.in).
Information is also provided from the following locations on working days from 9.30 A.M. to 5.30 P.M. :-
Port users can interact with the port through various interactive committees like Port Operations Group, Marketing Group, Trade Relations Group and Business Development Group.
Grievances are received at every office of the Port and monitored centrally by the Director of Grievances.
For dealing with pensioner’s grievances, Pension Adalats are held in the offices of Financial Adviser & Chief Accounts Officer, 15, Strand Road, Kolkata – 700 001 and Manager Finance(HDC) Jawahar Tower, Haldia every Friday at 11.00 A.M..